AI agents
They talk, decide and act: query your systems, log records, follow up and hand over to a person when needed.
- WhatsApp, web and email
- Connected to your ERP and CRM
- Context on every customer
AI Lab · New
AI agents and models that work inside your operation.
We design, train and run AI agents and machine learning models connected to your systems, with results you can measure.
Book an assessmentSee use cases
AI agents
Machine learning
Generative AI
What we build
Applied AI, not experiments.
Six capabilities we combine depending on the problem: from the agent that serves your customers to the model that forecasts demand.
Custom models
We train machine learning models on your data to predict, classify and prioritize what drives your business.
- Forecasting and scoring
- Classification
- Anomaly detection
Generative AI on your data
Assistants that answer with your own information —manuals, policies, catalogs, contracts— citing the source and respecting permissions.
- Semantic search (RAG)
- Answers with sources
- Role-based permissions
Documents and vision
From a PDF, an email or a photo to data ready in your system: invoices, contracts, IDs and receipts.
- Data extraction
- Automatic validation
- No manual data entry
Intelligent automation
End-to-end processes where AI reads, decides and records; your team only reviews the exceptions.
- Rules + AI workflows
- Human approvals
- Audit trail of every decision
MLOps and evaluation
We put models and agents into production with quality metrics, monitoring, cost control and retraining.
- Continuous evaluation
- Production monitoring
- Cost per interaction
Markets
Where AI agents already work.
The areas where a well-integrated agent frees up the most time for your team and answers your customers faster.
Customer service
Orders, appointments, warranties and FAQs, around the clock, with hand-off to a person and the full context.
Sales and marketing
They qualify leads, quote, follow up and book meetings for your sales team.
Consumer goods and retail
Promotions, coupons and loyalty programs over WhatsApp, plus service for customers and distributors.
Human resources
Answers to employees about policies, time off and procedures, and handling of internal requests.
Finance and collections
Payment reminders, collections follow-up, receipt reading and anomaly alerts.
Logistics and operations
Shipment tracking and rescheduling, demand and inventory forecasting.
Healthcare
Appointment booking and reminders, first-line guidance and patient follow-up.
Legal and documents
Contract review, clause extraction and search across internal records.
Machine learning
Models trained on your data.
We turn your history into predictions your team uses every day, and we test them against reality before trusting them.
- Demand and inventory forecasting
- Lead, credit and risk scoring
- Anomaly and fraud detection
- Ticket, document and email classification
- Recommendation and prioritization
Technologies we work with
GPT
Claude
Gemini
Llama
Python
PyTorch
scikit-learn
WhatsApp Business API
Use cases
AI applied to real problems.
Solutions we adapt to your operation, your data and your systems.
01
Customer service
Sentiment analysis
Conversations, reviews and surveys classified by emotion and intent, so the urgent comes first and an upset customer is caught in time.
02
Sales and finance
Predictive analytics
Demand and sales forecasting, churn and payment-default risk, so you decide ahead of time instead of from last month's report.
03
Retail and manufacturing
Computer vision
Shelf counting and compliance, quality inspection and product recognition from photos or video.
04
Back office
Document reading (OCR)
Invoices, IDs, contracts and receipts turned into validated data, ready in your system with no manual data entry.
05
Commerce
WhatsApp agents
Sales, follow-up, collections and loyalty programs over WhatsApp, connected to your CRM and handing over to a person when needed.
Is your case next?
Tell us the process you want to solve and we'll tell you whether AI is the right tool.
Let's talk
Why Satori AI Lab
Serious AI, built by engineers.
Measurable results
We define the success metric before writing code and measure it on real data, not demos.
Your data, protected
Encryption, role-based permissions, audit logs and deployment in the cloud or on your own infrastructure.
Built into your operation
AI works inside your ERP, CRM, WhatsApp Business and email, not in a separate tool.
Human in the loop
The agent knows when to escalate; your team approves what is sensitive and every decision is logged.
Cost under control
The right model for each task, with the cost per interaction measured month after month.
One team
Software, data and cloud engineering together: we deliver supported products, not loose prototypes.
How we work
From idea to production.
01
Assessment
We pick the highest-return use case and agree on how success is measured.
02
Prototype
A first agent or model on your real data, so you decide with evidence.
03
Training and evaluation
We fine-tune on real cases and measure quality, safety and cost before launch.
04
Production and improvement
Integration, monitoring and retraining: it gets better with every interaction.
FAQ
What people ask us most.
A chatbot follows a script. An agent understands intent, queries your systems and takes action —logging an order, booking an appointment, updating the CRM— and knows when to hand over to a person.
We work with encryption, role-based permissions and a log of every action. We can deploy in your cloud or on your infrastructure and choose providers and settings that don't use your information to train their models.
Not always. Agents and assistants work with your current documents and systems. Predictive models do need history; in the assessment we'll tell you whether yours is enough.
Yes. We connect to WhatsApp Business, web and email, and to your systems via API or database, so AI works inside your processes.
We start with a scoped prototype to validate value before investing in full integration. Timeline and running cost per interaction are defined with you during the assessment.
Contact
Powerful possibilities in technology innovation.
Tell us what you need and we'll get in touch to design the solution with you.
+52 55 9317 0961
hola@satoritech.com.mx
Hours
Monday to Friday, 9:00 a.m. – 7:00 p.m. (CST)